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Showing posts from August, 2019

Mouse Trap Of Friendly Fraud

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Yes, merchants’ goes through the friendly fraud and It’s a friendly trap, same which humans do for the mouse. Chargeback fraud, also known as friendly fraud, occurs when a consumer makes an online shopping purchase with their own credit card, and then requests a chargeback from the issuing bank after receiving the purchased goods or services. Friendly Fraud : Friendly fraud occurs when a customer files a chargeback instead of trying to first get a refund from the merchant. Authorized cardholders dispute legitimate charges to their credit cards , pushing the bank to force a refund under the pretense that the merchant made an error. Other consumers intentionally abuse loopholes in the chargeback rules. These cyber shoplifters are maliciously attempting to get something for free, tear you off in the process. How To Avoid Them. 1.Trust building : A merchant should always interact with his customers and keep building faith and trust of the customer. 2.T...

Scared Of Friendly Chargebacks ?

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The chargebacks as friendly frauds occur when a customer abuses the chargeback policies. The online shopping has increased the online presence of most of the people and relatively, it has increased the number of frauds. We will cover the friendly frauds or chargebacks and how to avoid them. Trust building  A merchant should always interact with his customers and keep building faith and trust of the customer. To build a trust factor, a merchant should provide efficient services, sustainable results, etc. Emailing, providing legitimate information and newsletters help keep up the conversation active and the customer retains faith for a long time. This should help in avoiding friendly fraud. Use methods of capturing transactions:  Merchant must capture more transaction-specific details to avoid the challenges in the chargebacks and if the action is taken, you will be ready to show the documents to the bank. Solve The Problem,  Trace the sale and follow-...

Find Out Friendly Frauds With Us

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Fraud happens eventually and especially friendly frauds. These frauds are hard to find and detect they are like ticks. Sucking money like hell and damaging the whole empire of the merchant. Friendly fraud occurs when a customer files a chargeback instead of trying to first get a refund from the merchant. Well-intentioned customers may coincidentally perform friendly fraud since they don’t understand the dissimilarity between a traditional return and a bank-issued refund. Unrecognizable Frauds A fraud which happens unknowingly, without the knowledge of the cardholder. https://client.chargebackexpertz.com/signup.php This case usually happens when the parent is unaware of the purchase which took place by their children. In this case, the cardholder files a chargeback complain and this eventually creates a lot of confusion. A lot of friendly fraud in this category is benign, meaning it’s due to cardholder disputing the charge because they simply don’t rec...