Scared Of Friendly Chargebacks ?
The chargebacks as friendly frauds occur when a customer abuses the chargeback policies. The online shopping has increased the online presence of most of the people and relatively, it has increased the number of frauds.
We will cover the friendly frauds or chargebacks and how to avoid them.
Trust building
A merchant should always interact with his customers and keep building faith and trust of the customer.
To build a trust factor, a merchant should provide efficient services, sustainable results, etc. Emailing, providing legitimate information and newsletters help keep up the conversation active and the customer retains faith for a long time. This should help in avoiding friendly fraud.
Use methods of capturing transactions:
Merchant must capture more transaction-specific details to avoid the challenges in the chargebacks and if the action is taken, you will be ready to show the documents to the bank.
Solve The Problem,
Trace the sale and follow-up: Merchant needs to trace the sale all the way through the payment to delivery and make nothing goes wrong in the process. Merchants need to keep track of when, where and how deliveries occur. Getting a delivery signature also helps combat friendly fraud, because you gain proof, which can decrease the losses and increase the profits.
Notify customers when you process their order, and also before and after processing recurring payments. If there is a delay between an order being placed and a card being charged, it is best to send a reminder to the customer about what they’re being charged for. This is especially true with recurring payments done for subscriptions, as customer tends to forget and unknowingly disputes the transaction.
Chargeback Expertz
Chargeback Expertz sails on a boat of success, we welcome you with open hands come and be a part of chargeback expertz. Call Us at PHONE: +1 855-465-4723
We will cover the friendly frauds or chargebacks and how to avoid them.
Trust building
A merchant should always interact with his customers and keep building faith and trust of the customer.
To build a trust factor, a merchant should provide efficient services, sustainable results, etc. Emailing, providing legitimate information and newsletters help keep up the conversation active and the customer retains faith for a long time. This should help in avoiding friendly fraud.
Use methods of capturing transactions:
Merchant must capture more transaction-specific details to avoid the challenges in the chargebacks and if the action is taken, you will be ready to show the documents to the bank.
Solve The Problem,
Trace the sale and follow-up: Merchant needs to trace the sale all the way through the payment to delivery and make nothing goes wrong in the process. Merchants need to keep track of when, where and how deliveries occur. Getting a delivery signature also helps combat friendly fraud, because you gain proof, which can decrease the losses and increase the profits.
Notify customers when you process their order, and also before and after processing recurring payments. If there is a delay between an order being placed and a card being charged, it is best to send a reminder to the customer about what they’re being charged for. This is especially true with recurring payments done for subscriptions, as customer tends to forget and unknowingly disputes the transaction.
Chargeback Expertz
Chargeback Expertz sails on a boat of success, we welcome you with open hands come and be a part of chargeback expertz. Call Us at PHONE: +1 855-465-4723
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